“If the path ahead is clear, you are on someone else’s path” - Joseph Campbell Scaled Agile Framework (SAFe) has been taking a bit of a beating recently. I'm...

As a Product Discovery Coach, I conduct workshops with teams to help them define and implement product strategy via a deep understanding of customer needs th...

Happy Valentine’s Day! On this day, many of us give our sweeties (and/or friends, family, pets, kids, co-workers) treats, candy or cards to show our love and...

The other night, I watched Ugly Delicious - chef David Chang’s new Netflix series. The first episode is all about pizza; and in it, restauranteur Chang spend...

Product Management has been around for decades - but in the last few years, its popularity has soared in many large organizations - so that it can seem like ...

Last weekend,  "How do you spot a 10X Engineer?" a Twitter thread celebrating brilliant software developers, inspired much discussion. But with so many organ...

Today, dear readers, we have a tale of two “high-end” malls: One successful - with steady traffic and no vacancies - the other struggling to reinvent itself...

At Wonderbolt, we’re often musing about customer experiences that are lacking - experiences that we just know could be better- and pondering how we might rig...